Product Registration
Thank you for purchasing a Dupuy industrial vacuum cleaner.
Register your product now and activate your warranty. It will only take a minute.
Get the DU-PUY guarantee.
Protect your vacuum cleaner with total peace of mind.
By registering your industrial vacuum cleaner you help our customer service department find information pertaining to your product.
In fact, by entering the serial number and the date of purchase, you will allow us to provide you with a’quick and efficient assistance.
Frequently asked questions
Where can I find the information to fill out the warranty form?
DU-PUY vacuum cleaners have a sticker or metal plate with the model identifier and serial number. This is the information that will appear on the warranty certificate along with the date of purchase.
When does it take effect and how valid is the guarantee?
The effective date of the DU-PUY warranty, is certified by the invoice of sale to the end user. It is valid for 24 months as per the provision of the European community. All repair work will be carried out at DU-PUY headquarters or at authorized service centers.For more information pertaining to the warranty, please refer to the extended format of the sales conditions or the user manual.
Who can I contact for more warranty information or service requests?
You can contact our customer service department at +39 0331682812 or your trusted DU-PUY dealer. Our staff and partners will be happy to answer your questions and help you with the most effective solution. Remember to have your vacuum cleaner model and serial number information with you.